Flashcards

Based on the concept of groupthink, what is the most likely response of Ralph’s group to the new member’s proposal? Ralph and his group will quickly reject the old method. Which of the following situations reflect the effects of deindividuation? Harry, who is normally reserved and formal, painted his face and body with his college …

priming activating particular associations in memory belief perseverance persistence of one’s initial conceptions, as when the basis for one’s belief is discredited but an explanation of why the belief might be true survives misinformation effect incorporating “misinformation” into one’s memory of the event, after witnessing an event and receiving misleading information about it. controlled processing …

the effort to annex Hawaii in 1893 foreshadowed the difference between republicans and democrats regarding imperialism populists supported intervention in Cuba because they sympathized with the Cubans’ quest for freedom the crucial role in capturing San Juan Hill was played by the 10th Negro Calvary One long-range effect of Woodrow Wilson’s policies regarding Mexico was …

Structure The arrangement of a work; the relationship of the parts of a work related to the whole Metaphor figure of speech comparing two different things (Katniss/Mockingjay) Simile A comparison using like or as Allegory A narrative in which characters and settings stand for abstract ideas or moral qualities Apostrophe A figure of speech in …

Today there are now __________________ children in the United States. 80 million A hundred and fifty years ago girls matured sexually at age 16. Today they do so at _____ years of age. 12.5 __________________ is formed when youths develop a firm sense of who they are and what they stand for. Ego identity Which …

14 During the late 1800s, the idea of Social Darwinism was used to explain the (1) development of the Granger movement (2) need for settlement homes (3) creation of a national parks system (4) success or failure of businesses (4) success or failure of businesses One reason the American Federation of Labor (AFL) was successful …

“Bob manages the sales department. Most of his sales representatives travel among several client sites. He wants to enable these sales representatives to check the shipping status of their orders online. This information currently resides on the company intranet, but it is not accessible to anyone outside the company firewall. Bob has asked you to …

What is the purpose of theory? An interrelated, coherent set of ideas that helps to explain and make predictions Psychoanalytic theories – Freud’s and Erik Erikson’s – Described development as primarily unconscious and heavily colored by emotion. – understanding of development requires analyzing the symbolic meanings of behavior and the deep inner workings of the …

All of the following service capabilities would be found in major CRM products except customer satisfaction management. call center & help desk. service analytics. returns management. order management. order management. Using social networking tools to converse with customers is called analytical CRM. social CRM. PRM. ERM. operational CRM. social CRM. A scheduling system for minimizing …

Which of the following refers to the code of moral principles and values that govern behaviors with respect to what is right and wrong? Ethics An organization’s decision to produce a new product is in the domain of free choice. A new drug has not been approved by the FDA to sell in the U.S. …